A Private Eye’s Look at Justice Business Technology

I admit it — I’m hooked on “Veronica Mars.” If you’ve seen the show, you know that the title character finds ways to solve crimes and mysteries each week using some new techie tool or other. Are you searching for a career that incorporates this kind of technology-based investigative work? Look no further than the sizzling field of justice business technology.

Gathering Evidence

Justice business technology is the perfect field for those seeking criminal justice and law enforcement careers that use modern computer technology to prevent and solve crimes. Some of the duties of justice business technology professionals include collecting and analyzing evidence using advanced technology, as well as preventing and investigating computer viruses, identity theft, and Internet crime. With one of many cutting-edge justice business technology careers, you may find yourself working in government, law enforcement agencies, juvenile justice, public and private agencies, homeland security, or corrections, to name a few.

Conducting an Investigation

You already know that when you study at justice business technology schools, you can turn your interest in criminal justice and your passion for adventure into a career in crime-solving. These comprehensive training programs incorporate the advanced technology that adds a whole new dimension to law enforcement.

Specifically, justice business technology schools will provide you with knowledge of criminal justice theories, policies, and procedures, as well as a solid background in information technology, intelligence gathering, computer evidence analysis, network security, and forensics. When you study crime scene techniques, for example, you’ll delve into evidence identification, gathering, and packaging in order to solve cases where there is no suspect.

Courses at justice business technology schools may include computer forensics, crime and crash scene management, modern evidence technology, crime scene techniques, ethics and cultural diversity, weapons training, civil law, communication, psychology, and computer virus issues and prevention.

Cracking the Case

At justice business technology schools, you’ll have the opportunity to spend time in real crime scene labs to review and utilize the tools and techniques you’ll need to succeed in the new age of law enforcement. You may also jump-start your career by completing a justice business technology internship or externship that provides practical, hands-on field experience in a legal environment.

Once you’ve earned your degree, you’ll have your pick of justice business technology careers in local, state, and federal agencies such as juvenile justice, private security, private investigation, loss prevention, law enforcement, corrections, probation and parole, detention centers, community-based intervention programs, and crime scene technician services.

Business Technology Solutions – Escalate Your Profits

The primary focus of all the prominent organizations is on improving profits and controlling costs.

Specially to establish and run small business, it becomes necessary to perform various tasks properly. Many business owners experience a great problem if they are not able to keep abreast with the latest technology. Business sector is witnessing new inventions and additions every now and then, you need to take benefit of as many latest tools and services that are obtainable to make your business flourish. Even within a tight budget, you can manage to endow your business with great technologies at an affordable price using various Business Technology solutions. Let us consider some points on how these solutions help you to grow your business.

With excessive use of Internet worldwide, it has become quite easier for businessmen to reach to their target audience. Internet is providing great opportunities to entrepreneurs to make their presence felt and market their services or products. Social networking has become an incredible way to make use of technologies to promote your business and that to free of cost. You just need to create your accounts on these sites and get unbelievable exposure to the people across the world.

You can also run your online payroll using efficient payroll solutions available online. It definitely helps you to function your business successfully and makes it easier for your employees to get their money on time.

Besides payroll solutions, technologies such as web conferencing solutions have an incredible advantage as they help a lot in interacting with foreign clients.

You can make a big difference in your profits by using IT solutions regarding your business. IT solutions providers help a business with its security management, CRM, network planning, HRM and other computing services.

In addition to this, there are utility service providers as well. They work for quality performance of businesses by understanding the business goals of their clients

Virtual phone systems offer great heights to your business. Through these systems you can avail multiple extensions, call forwarding and many other compiled options from a single location. Now, even a small desktop can manage the professionalism just like big business, that’s the wonder of technology. Tele-seminars are the result of the popularity of these extremely beneficial technologies.

This is a new concept that has been embraced by many organizations to escalate their profits. It is a cost-effective approach that enables the organizations to streamline the business processes.

Key Principles for Small Business Technology – Ignoring the Fluff

Fluff is evil. Fluff is obscure. Fluff is out to get your small business. Let’s face it, as a small business owner you are often ignored and under served by the members of the technological community. Sometimes it seems like the sole purpose of some software packages and technology consultants is to rob you of time and force you to question your sanity.

Applying these six simple business principles to your small business technology initiatives will help you battle techno fluff and ultimately increase your revenue and productivity.

Principle 1: Identify and Perceive Fluff. It is quite simple – any technology solution that does not fit within principles 2 through 6 needs to be carefully scrutinized and, if applicable, identified as fluff and treated appropriately.

Principle 2: Solutions Must Be Stable. Any and every piece of technology that you implement within your business needs to be stable. This means that it works with a minimal amount of support, and/or that support is both excellent and easily available. This means that the solution does not negatively impact your business. What does an hour outage for an application cost your small business? How about a missed email to your sales staff?

Principle 3: Make It Easy. Easy access to company information and applications empowers employees to focus on your business. This means you only implement software tools that are simple to use and fulfill their purpose without adding unnecessary complexity to the lives of your employees. If the solution can be explained in a minute and the benefit is easily apparent, it is likely not fluff.

Principle 4: Support. One reality about all technology – it is eventually going to break and require support. For any new (or existing, for that matter) technology that your company is looking at, it needs to have good support. Technical staff and vendors need to be available during business hours and able to fix problems in a timely manner. Also, don’t buy from companies that can’t provide referrals for quality support. This also means that onsite technicians need to charge reasonable rates, have a good demeanor and be punctual. For those employing IT staff, it means leadership, technological support of business goals and happy end users. Remember that support is not consulting. The person providing support may not be the right person to offer business technology advice.

Principle 5: Knowledge. It is often the case that one or two hours of training can save a person or company time, improve interaction with customers, increase security and ultimately increase revenue. With new technology projects, be sure that training for end users is close to launch day. Identify the person in your company that will become the expert on new software. The success of any software implementation can be judged on how well end users are trained and how smooth launch day goes. If training resources for a solution you are evaluating are limited, move forward cautiously.

Principle 6: Integration. Integration that works succeeds immediately. Integration is all about increasing productivity and making things easier to do. Sometimes this is amazingly simple and inexpensive, and other times it is extremely complicated and requires expensive consulting and software development. The result always needs to be the same – a tangible improvement in the way that work is done. Before pursuing any integration project, do a quick cost vs. benefit analysis. The solution that costs $10K from one vendor might only cost $2K from another. Always get multiple bids on integration projects and if you have any doubts get a third or fourth opinion. Lastly, always, always, always verify integration claims that software vendors make. Often software “can” integrate, but that does not mean that it will do so easily. Request a demo of any major integration features you are looking for – make the vendor prove that it works.

Small Business And Technology

Traditional business management has had to make room for a new facet of business: technology. Through the years traditional business management has had to marry its strategies with the proliferation of technology where every business owner from Starbuck’s to Jim’s Auto has had to incorporate technology into its everyday operations.

The problem is that in the late nineties business believed technology was going to be the solution for every business problem, but it wasn’t until recently that business managers realized that technology will fail if not implemented properly. That is, traditional business management must seamlessly marry itself with technology.

Traditional business management is pretty self-explanatory; it’s managing business through traditional methods that have been used for many years. Traditional business management takes into account all aspects of running a business, large or small. Whether it is a million-dollar company or a billion-dollar company, all companies run the same. Those traditional methods incorporate three aspects of business: sales and marketing strategies, efficient operation and production methods, and manageable finances (SG&A). I believe all businesses should pay attention to these areas of business management.

So, now you have this traditional business model to think of, and you also have to think that the model has incorporated technology. You see, managing a business is not as easy as it sounds, and I know you have never looked at your business in this way before.

Believe it or not, graduate schools teach this stuff and larger companies obviously have the money to pay someone to think of this stuff. But most businesses do make the mistake in believing technology will solve all of their business problems. This is simply not true; technology cannot solve every business problem.

Many large corporations install and implement technology as quickly and arbitrarily as they would a new desk or a new lamp, not taking into consideration the stress new technology places on both business processes and human nature. Humans inherently do not like change, especially at the work place where they might feel as they might lose their job or were not consulted in helping determine which technology is best for their task or function.

Business processes do not like change either as the processes a business must go through to operate are much more complex than people might think. Most technology consultants want to “go live” with their implementation as soon as they can so they can share the praise of a successful launch. What most technology consultants don’t realize is that their eagerness to “sell” the job puts a business in a precarious operational bind.

It only makes sense to understand that as technology can be customized and most business processes cannot, basic technology implementations will hurt a business’ process as opposed to helping.

Some of the technology solutions out there can be very complex and some can be very simple. For example, I recently helped a client realize that developing a method of capturing labor time per phase of each of their projects allowed them to better understand and account for costs associated to labor and materials, per project. This allowed their sales team better cost data related to profit margins required per project. Initially the client was looking to spend money on purchasing one of those electronic card readers that each of his employees would have to swipe as they moved from station to station. We were able to solve his process issue at half the cost of that electronic clock by simply creating a custom process document from Microsoft Excel. The fact that the clock was not customizable would require the business processes to change just to accommodate the clock.

In this case we are trying to convey the importance of understanding your business and its processes before you move into technology. It is less expensive and less burdensome on your business processes. What we accomplished in the case above was that we were able to ‘tweak’ the business processes at will, where had we purchased the clock, we would have been forced to comply with what the clock required, not the business.

In the late nineties the hype of technology and the Internet fueled the belief that plugging technology into your business or developing your business around technology was the best way to run a business. A great example was WebVan and HomeGrocer.

These companies spent over a hundred-million venture capital dollars building the infrastructure that was going to give them the warehouse space to buy food products to fill all the customer orders that were to come via the Internet.

The mistake was that the company put all of its money into the assumption that its idea would work because the American grocery shopper was ready to buy groceries online via state-of-the-art technology. The orders never came.

Actually, the orders did come; the problem was that both companies were in so much debt because they couldn’t generate interests in their business model and they went out of business.

Today, the traditional grocery chains such as Albertson’s and Vons in the western U.S. have capitalized on earlier business models and realized their traditional way of doing business could was a great foundation to build their technology around their current processes.

I had the privilege of touring the WebVan warehouse in Oakland, California. It was impressive. If I remember correctly, it was an 80,000 square foot building equipped with a technologically advanced conveyer belt system worth millions of dollars. It looked like the inside of a United Parcel Service (UPS) warehouse, but much more expensive. For those who have never seen the inside of a UPS warehouse, it is just a bunch of conveyer belts.

Interestingly, about 50 people were milling around the WebVan warehouse; their main task was making sure the computers were pulling the right products and putting them on the conveyer belts. Great operation, but they ran out of money after just a little over a year.
So, what failed here, technology or money? Lack of money failed at WebVan, and lack of money fails almost every business that goes out of business. Lack of money fails business due to lack of business knowledge.

Business owners, make sure that you understand technology and that it can be customized and should be customized to meet your business process requirements. You can see the most successful implementation of technology in companies such as Wal-Mart and Toyota and we can see failures in technology such as WebVan.

We make sure we know how our business operates and what those operations require when making your businesses more efficient and effective. We look at understanding what your business requires before we recommend technology.
In the long run, you’ll spend less and profit more.

Business Technology Career Training Schools

In business, the use of technology is becoming prominent. Working through a training program can teach students how to understand business technology. Several colleges offer career training to students by preparing them for the work needed within a business. Two main options are available to students and these include completing a certificate or associate’s degree program. Students can learn a number of things prior to enrollment.

1. The goal of education is to learn how to become an administrative assistant or office manager. The skills learned integrate business knowledge with computer technology and training in these areas fosters the correct level of understanding to work in any clerical or supervisory role. The technology of a business includes all computer programs used to keep track of business transactions and communications. Working with Word and desktop publishing programs are all programs covered in the technology side of this degree. Many colleges offer basic business courses as well.

2. When training inside a certificate program students should expect to be immersed in studying how to effectively work with business technology. Colleges create this environment by providing courses in business math, database management, and staff management. Essentially, students are learning how to work as a business technology manager. The skills acquired include being proficient in keyboarding, accounting, and managing. Students can expect to learn how to use computer systems to accomplish everyday tasks needed to help keep a business running smoothly. Continuing education at the associate’s degree level is where most students begin their education.

3. A two-year associate’s degree trains students to enter the competitive field and be successful. With the knowledge gained through specific courses students are able to work inside a business setting and contribute to a businesses operation. Business information systems, business principles, spreadsheets, data management systems, and business communications are all courses that provide the needed career training and experience to enter a career. Students learn what it takes to provide these services to a business. The work done contributes to business information that needs to be typed, saved, and distributed accordingly.

4. The workplace provides a place for trained students to observe and learn more about how a business works. The field is estimated to grow considerably. This is due to the continued need that businesses have for qualified individuals. Trained students are able help a business reach its highest level of potential and workflow making their education in demand. Depending on the level of education students can obtain careers working for a business as an office manager or assistant. The average yearly salary is approximately $35,000. Student’s that find the work of a business intriguing and desire to move up in the industry can find training in management technology. This closely related field prepares students to become managers of an office by operating business technology like computers, spreadsheets, and bookkeeping programs. The added responsibility is gained through the management side of career training.